PMA’s Implementation Methodology includes Project Management as well as four primary phases to the Project Plan. Our services provide consulting, education, and implementation tools at various points in the project according to these primary phases and the steps within them. These services incorporate best practice tools, templates and samples honed over 10+ years of successful implementations of Impress Software applications. These tools, coupled with our team’s unsurpassed experience combine to bring the most expedient, low cost and high value implementation experience to our customers.
Project Kickoff &Initial Project Planning
The PMA consulting team will review the PMA implementation methodology with the client project team to establish a baseline understanding of all phases. Project goals and scope will be officially recognized. Team structures will be finalized and communication channels will be established. A draft of the implementation plan and education plan will be developed. Integration of products with non-Lawson applications will be discussed to determine timing considerations. Upon completion of the Planning Phase the project team will possess an implementation plan and a prepared technical environment. It remains essential for the combined project team to agree on all aspects, deliverable, dependencies and responsibilities of the remaining implementation activities.
Business Requirements/Design Session
PMA will work with your project team to determine an outline of the major requirement elements required to successfully implement your Lawson system.
These elements include:
- High level implementation objectives
- Key Lawson user groups
- Specific data requirements
- Integration Requirements
Understanding the requirements in this initial stage tends to reduce the time spent later in the design and model phase. The design and configuration decisions for the TM solution will be made with the assistance of key decision makers and business representatives within the customers core team. PMA’s Project Manager and Consultants will lead your team through an agenda, which will cover all regions of the applications. The deliverable from the session will be an application design document, which documents all design and configuration decisions.
System Administrator Training
The System Administrator Training Course provides a detailed understanding of the roles and responsibilities of the Impress System Administrator. Students who successfully complete the course will be taught how to set up and maintain the following:
- User and client accounts
- Permission sets for security
- Configuration of application attributes
- Resource transfer schedules
- Scheduled action utility
- Report server
- Many Others
In this step, the PMA consultant and the System Administrator will walk through the Design Configuration Worksheet completed in the Application Design Session. The System Administrator will begin configuring the database using the lessons taught in the System Administrator Training Course. All design decisions may not be configured at this time, as the client team may not have completed the worksheet. However, at the conclusion of this step, the System Administrator will have enough experience to add or modify certain configuration settings.
Detailed System Build Out (Configuration/Construction)
In this step the PMA consultant and the System Administrator will develop/configure all necessary identified systems and aspects of the overall full solution integrated with Lawson’s core applications in a Development Environment/Product Line
Full System Unit Test
In this step the PMA consultant and the client team shall execute a full end to end unit test of all delivered and configured elements of the complete solution. This cycle shall be limited to the core team only and shall provide acknowledgment of preparation to proceed with the Conference Room Pilot process.
Conference Room Pilot
The Conference Room Pilot enhances the understanding of Impress applications by building and testing a proof of concept for the structuring and processing decisions identified. This step is planned at this stage of the project in order to assure the team that the planned implementation effectively addresses the business issues in a hands-on environment. PMA consultants will assist your Project Team in identifying and developing appropriate data sets and controls for a prototype system. In addition, PMA will review and analyze the results with the Project Team to assess adjustments to system setup, procedures and policies.
The pilot end-users will be taught according to the course outline defined in the previous step. End users will be training during this phase of the implementation. PMA or client resources may be used as trainers. Training agendas will be defined as part of the Training Plan task. Training guides should have been developed during the Design Phase.
Production Build and Cutover
In this step the PMA consultant and the System Administrator will walk through the Design Configuration Worksheet completed in the Application Design Session and validated and finalized via all testing cycles. The System Administrator will begin configuring the database using the lessons taught in the System Administrator Training Course.
Detailed Impress Application Production Build Out
In this step the PMA consultant and the System Administrator will configure all necessary identified systems and aspects of the overall full Time Management solution integrated with Impress’s core applications in the Production Environment/Product Line.
Post Go-Live Support
The objective of this step is to confirm that the production system is functioning correctly as cut over procedures are completed, resolve issues that result from the cut-over, and first live processes, and define long-term support strategies.